We recently had the opportunity to work with a customer who was struggling with their current supplier of lit badges for their production vehicles resulting in a very high fall out rate. The customer reached out to Rebo for help, and we were eager to assist.
We began working to root cause and solve the issue and provide our customer with a solution. We quickly redesigned, tested, tooled, and launched the new design within 10 months. This product is in current production and had no warranty claims since. In addition we were able to reduce the costs of the product and pass these savings along to the customer.
Thanks to our expertise and production flexibility, we were able to quickly identify and address the problem, allowing the customer to continue production without any stoppage time. This was a major success for both the customer and our team.
While we always prefer to help our customers through the normal quoting process, we were proud to step up and help them when they needed us most. Our dedication to our customers and our ability to provide timely and effective solutions truly sets us apart in the industry.
We’re thrilled to have been able to help this customer, and we look forward to continuing to provide exceptional service to all of our clients. If you’re struggling with your current supplier or facing production issues, don’t hesitate to reach out to our team at Rebo Lighting & Electronics. We’re here to help you succeed.